Services Support

Agrapana Support

We are committed to providing not only high-quality heavy equipment but also comprehensive after-sales support to ensure long-term reliability and customer satisfaction. Our professional team and certified technicians are dedicated to maintaining the best performance of every machine you operate.

Service Commitment

To ensure the best experience for every customer, Agrapana provides complete and reliable after-sales services:

After-Sales Service

Certified maintenance for optimal performance.

Product Consultation

Expert advice for the right equipment choice.

Genuine Parts

Original parts for durability and safety.

Technical Support

Fast and accurate problem handling.

Operator Training

Safe and efficient operation training.

Parts

After-sales service that ensures customer confidence and satisfaction in maintaining the smooth operation of their activities with Agrapana’s heavy equipment, guaranteeing every unit is well-maintained, reliable, and performs at its best.

Agrapana Call

Access to information and assistance is made easier through Agrapana Call, a 24-hour contact service ready to respond anytime and anywhere. Whenever your heavy equipment requires repair, our mechanics are prepared to assist on-site.

We also provide a Service Advisor available 24/7 to support customers and offer quick solutions for any equipment issues.

Hotline Office: +628561114244

Call Center: (031) 58285600

Warehouse Distribution

With the support of three main distribution centers and warehouses across Indonesia, Agrapana has a solid network to fulfill customers’ spare parts needs promptly.

Mechanic

Agrapana’s mechanics are highly trained with broad experience across various heavy equipment types. In addition to internal training, they also receive specialized instruction from manufacturers to continuously enhance their technical expertise and performance.

Agrapana offers a range of programs and facilities through its Training Centre. These programs aim to enhance the knowledge and competence of operators, mechanics, engineers, and staff, while providing operation and maintenance consultancy aligned with the latest technological and product advancements.